Had to run a diagnostic test today. The chat says it will take a minute or two, so I leave the app and do something else. Eventually I go back to the chat to get a status update and it’s already responded, but there was no indication to the user that it was done. Notifications from chat support would be helpful.
Thanks for this @Ciestupinan , I’ve passed it along to the team as a feature request. A “your support agent has replied” notification would close this gap nicely.
In the meantime, the diagnostic results are saved in the chat, so they’ll be waiting for you whenever you reopen it. Thanks again for taking the time to flag it.