Anyone else experiencing this bug? It’s been like this for several weeks now
Hey there @Grace_Shallow ,
Happy to help and sorry for the trouble! We were able to recreate this issue on our side, and have escalated this issue to engineering. On that note, we’d like to investigate further. To assist us, it would help to contact Support in app by navigating to your Settings > Chat with Support. There, please ask to chat with a human, and also attach in the chat:
- A screenshot of what you see when you navigate to your Home tab > Settings and scroll down to your “Avg Screen Time”
- A screenshot of what you see within your Focus Report
- A screenshot of your Focus/Rest/Sleep scores
Once we receive those screenshots, we can include them (and your user logs) in our escalation report. Please let us know!
All the best,
Team Opal